该线下公开课已结束,仅可查看历史课程资料
强化英文邮件沟通(英文授课)
公开课

强化英文邮件沟通(英文授课)

沟通ITIE
课程编号:325775
课程时长:1 天 / 7 小时
授课老师:-
课程类别:职业素养
评分:1.0
课程已结束
开课地点:上海市

全国各地近期开课计划

排课计划ID课程地点上课时间状态操作
325772上海市 市辖区2017/03/22 ~ 2017/03/22报名已结束—
325773上海市 市辖区2017/06/05 ~ 2017/06/05报名已结束—
325774北京市 市辖区2017/07/19 ~ 2017/07/19报名已结束—
325775上海市 市辖区2017/09/13 ~ 2017/09/13报名已结束—
325776上海市 市辖区2017/10/17 ~ 2017/10/17报名已结束—
325777北京市 市辖区2017/11/15 ~ 2017/11/15报名已结束—
325778上海市 市辖区2017/12/27 ~ 2017/12/27报名已结束—

培训受众

强化英文邮件沟通(英文授课)培训受众

* All levels of staff, who wish to sharpen their professional email style, improve logic, structure and learn vital tools for cross-cultural communication. Avoid using the same repetitive sentences, and build a more professional, varied language base.

课程收益

强化英文邮件沟通(英文授课)课程收益

This course is designed to improve: 1. Structure and logic of email communication at international level 2. Adapt your sender / receiver mind-set 3. Enhance understanding of cross-cultural writing aspects 4. Avoid repetitive misunderstandings at distance 5. Make your language more sophisticated with business English phrases 6. Maximise confidence for writing emails

课纲

强化英文邮件沟通(英文授课)课纲

1. Problems in modern communication
* Analysis – why did they happen
* Preventing future problems

2. Changing your mindset for effective communication
* Receiver perception
* Open minded approach
* Confidence building

3. Tips for effective writing
* Thinking & planning
* Writing a logical outline
* Knowing your audience
* KISS

4. Structuring
* Basic guidelines
* Sequencing information logically
* Selecting relevant information
* Paragraph linking
* Exercise of structuring

5. Linguistic style differences
* Cross - cultural understanding
* British vs. USA vs. China     6. Standard phrases
* Phrases for opening and closing
* Standard phrases in correspondence
* Writing exercise

7. Understanding differences in tone
* Analysis of tone in e-mails
* How to use modal verbs tone
* The art of being diplomatic

8. Preparing for difficult situations
* Language for apologies
* Announcing bad news
* Greetings & wishes

9. Standard templates
* Sample of proposals
* Sample of business letters
* Sample of complaint letter
* Sending quotation to customer

10. QAF – Questions, Answers, Feedback

¥2,680

观看: 832